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Covid -19 Cancellation Policy:  We will honour within 24 hours cancellation notice at no cost.

Enhanced Hygiene Cleaning and Safety Measures

Please observe safe distancing, temperature checks, health declaration, wearing masks and regular hand washing or using sanitizers. We are committed to elevated cleaning and disinfecting practices in rooms and public areas.

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Terms & Conditions
  • Check-in: 1500 hours, check-out: 1200 hours.
  • Early check-in or extended hours is subject to availability. Charges may vary.
  • Requirement for advance payment is dependent on your reservation details.
  • You can modify or cancel your reservation without fees within cancellation or modification period given.
  • Cancellation / modification charges may apply less than 48 hours to arrival.
  • Late or Last-minute MODIFICATION, CANCELLATION, SHORTEN STAY, NO SHOW is subject to penalty.
  • For NON-REFUNDABLE bookings, 100% PENALTY ON MODIFICATION, CANCELLATION, NO SHOW & SHORTEN STAY.
  • 6% Goods and Services Tax is not included in the rates.
  • No meal is included, unless selected as additional.
  • Bed configuration is subject to request and availability upon check-in.
  • Maximum occupancy is based on existing bed(s).
  • The property reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that reservations contain or resulted from a mistake or error.
  • Visit www.stayariva.com for more details and promotions.
  • ARIVA Trillion Residences shall not be held liable or responsible for failure to execute arrangements specified herein directly or indirectly occasioned by or through or in consequence of war, change of statuses of Malaysian government, strikes, riots and acts of God or conditions beyond our control.
  • A mandatory Tourism Tax (TTx) of MYR10 nett per apartment per night will be applicable to all foreign passport holders. Exemption only for foreign nationals with valid employment pass in Kuala Lumpur, Malaysian citizens and permanent residents. TTx will be collected separately from the apartment charges upon check-out.