Covid -19 Cancellation Policy:  We will honour within 24 hours cancellation notice at no cost.

Enhanced Hygiene Cleaning and Safety Measures

Please observe safe distancing, temperature checks, health declaration, wearing masks and regular hand washing or using sanitizers. We are committed to elevated cleaning and disinfecting practices in rooms and public areas.

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Ariva gateway Kuching

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Terms & Conditions
  • Rate inclusive of 6% Goods & Services Tax (GST)
  • Inclusive daily Continental breakfast.
  • Additional daily continental breakfast for adult is available at RM15.00nett per person and children below 12 available at RM10.00nett per person.
  • Complimentary wireless broadband Internet access in all rooms / apartments.
  • Confirmed reservation must be guaranteed with a 50% / full prepayment 14 days from the date of arrival. Room will be released beyond the dateline of prepayment unless a separate arrangement is made with the hotel.
  • Cancellation within 72 hours before day of arrival will be subject to One (1) Night Cancellation Charge
  • No show for all guaranteed bookings either by prepayment or L.O.U will be subject to a One (1) Night Cancellation Charge and subsequent nights reserved will be released for re-sale. Rebooking of rooms will be subject to room availability and rate difference.
  • Early check-out different from the original date booked during reservation will be subject to One (1) Night Early Departure Charge
  • Bookings are required to be guaranteed by prepayment either by Credit Card / Direct Bank In / On-Line Transfer with a copy of the transaction slip to be sent to us for our Finance records.
  • Non-guaranteed booking will be held until 1800hrs on check-in date. Rebooking of room (s) will be subject to room (s) availability.
  • A half-day charge from Published Rate will be applicable for late check-out until 18:00 hours. Full day rate will be charge for any late check-out after 1800hrs.
  • Children 12 years or below are eligible to stay free accompanied by a full fare paying adult on a one child to one adult basis. Applicable only to registered guests of Ariva. Not applicable for group booking and group negotiated rates.
  • Ariva reserves the right at its sole discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice.
  • Complimentary
    Wi-Fi
  • Best Rate
    Guarantee
Ariva Gateway Kuching Serviced Residences Ariva Gateway Kuching Serviced Residences